Refund policy

We want you to love your linens. If you change your mind, most items can be returned within 30 days of delivery, provided they are unused, unwashed, in original condition, and in original packaging with tags attached. Because bed and table linens are personal-use items we cannot resell once washed or used, we can only accept returns that meet these conditions.

Exchanges are free. For a different size or color, email info@pinaforehome.com within 30 days and we’ll send a prepaid return label at no charge, then ship your new item once we receive the original.

Refunds. Change-of-mind returns receive a full refund of the item price — there is no restocking fee. A flat $9.99 return-shipping fee is deducted from the refund; original shipping charges are non-refundable. Refunds are issued to your original payment method within 7–10 business days of our receiving and inspecting the return.

Damaged, defective, or incorrect items. Please contact us right away. We cover return shipping in full and will replace the item or refund you completely — no fee.

Non-returnable: gift cards and items explicitly marked Final Sale.

To start a return or exchange, email info@pinaforehome.com with your order number. Items sent back without first requesting a return can’t be accepted.

EU customers: you retain your 14-day right of withdrawal; the same condition requirements apply.